The Board was established by the Danish Holiday Home Association (Feriehusudlejernes Brancheforening) and the Danish Consumer Council (Forbrugerrådet Tænk). The Board is officially approved by the Ministry of Busines.
The Board of Appeal consists of a president and an equal number (i.e. two each) of representatives from The Danish Consumer Council and the Association of Danish Holiday House Letters. The Board of Appeal is conducted by the president (a judge of the Copenhagen City Court) who is chosen by the founding organisations. Other members are elected by the respective organisation they represent. Each organisation has the possibility of naming two representatives.
The President of the Complaints Board:
Kasper Madsen
Representatives of the industry:
Pernille Kofod Lydolph, Feriehusudlejernes Brancheforening
Ingrid Vallin Jensen, Esmark Feriehusudlejning
Representatives of the private consumer interest:
Regitze Buchwaldt, Forbrugerrådet Tænk
Flemming Kjærulf, Forbrugerrådet Tænk
Board of Appeal for Holiday Homes
E-mail: info@ankenaevnferiehus.dk
Phone: +45 20 36 22 44
St. Kongensgade 81A, 2.
DK-1264 København K
Mail: info@feriehusklage.dk
Telefon:+45 20 36 22 44